Client Reference Case Summary: FAMA

Organization: Federal Agricultural Marketing Authority (FAMA)
Project Title: Integrated Finance System and Payment Gateway
Industry: Government / Agriculture

FAMA, a statutory agency under Malaysia’s Ministry of Agriculture, aimed to modernize its financial operations to support its digital transformation. The legacy finance system relied heavily on manual processes, lacked real-time visibility, and had limited digital payment capabilities.

We delivered a centralized Integrated Finance System and Payment Gateway that automated budgeting, invoicing, payments, and reconciliation. It included seamless integration with FPX, credit/debit cards, and e-wallets, enabling real-time transactions and better vendor satisfaction. Custom approval workflows and dashboards were introduced to improve governance, transparency, and decision-making.

This implementation resulted in a 60% improvement in finance process efficiency, enhanced auditability, and compliance with financial regulations. FAMA now benefits from real-time payment tracking, better cash flow management, and a future-ready financial infrastructure.

Testimonial

“The new system has streamlined our financial operations and allowed us to handle digital payments more efficiently, aligning with our goals of becoming a digitally empowered agency.”
 – Datuk Abdul Ghariff Ramin, Senior Director, FAMA