Workforce Optimization and Scheduling

AccelTeam’s Workforce Optimization and Scheduling Solution is designed to enable best in class mobile workforce processes. It comes with resource planning and scheduling (RPS), common dispatching functionality (CDF) and mobile communication platform (MCP).

Resource Planning and Scheduling Benefits:

  • Real time - Automatically optimizes in seconds, not minutes or hours
  • Respond in real-time to planned or un-planned events
  • Offers cost-ranked appointment choices in real-time, either to the CSR or direct to customer over the web
  • Accurate ETA’s are continuously updated in real-time

Common Dispatching Functionality Benefits:

  • 360 view provides central command
  • KPI’s and Alerts support both crew productivity and safety compliance
  • Easy to read integrated Street level routing provides current status of crew

Mobile Communication Platform Benefits:

  • Targeted field ready device platforms – ruggedized, MIL-SPEC
  • Asynchronous data flow ensures efficient crew allocation and productivity
  • Disconnected capabilities target out of range or rural territories
  • HTML, JavaScript, CSS technology enables screen design flexibility.

 


 

 

Please contact our consultants at +(60) 3 8994 4887 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for further information about our solution.

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